Terms and Conditions

This document describes the general terms and conditions (the "Terms and Conditions") applicable to access to this website and the acquisition of the products ("the Products"), offered by AGRITRADE SAC , (hereinafter the " COMPANY "). identified with RUC N° 20552279345 , with address at Tomás Ramsey #930, Magdalena del Mar - Lima, Peru , within the website www.nurasuperfoods.com (hereinafter the " WEBSITE " or "Site"). Any person who wishes to access and/or subscribe and/or use the Site and/or purchase the Products may do so subject to these Terms and Conditions, together with all other policies and principles that govern the WEBSITE and that are incorporated herein directly or by reference or that are explained and/or detailed in other sections of the Site . Consequently, all visits and all contracts and transactions that are carried out on this WEBSITE , as well as their legal effects, will be governed by these rules and subject to the legislation applicable in Peru.

The Terms and Conditions contained in this instrument will apply and will be understood as an integral part of all acts and contracts that are executed or celebrated through the offer and marketing systems included in this Site between the users of this Site (“the User”). and the COMPANY . The User also qualifies those people who access the WEBSITE , without purchasing Products.

The User undertakes to use this Site only for lawful purposes and/or in a diligent and correct manner. In this sense, in an enunciative and non-limiting manner, the User must not use the Site to carry out activities contrary to the law, these Conditions, morality, good customs or established public order and/or with purposes or effects that are illicit, prohibited or harmful to the rights and interests of third parties, nor to process, send or transmit through the Site any material, information or content that may be considered in any way illegal, threatening, abusive, invasive, defamatory, obscene , sexually explicit, racist, vulgar, profane or that is reprehensible in any way or affects civil rights or any legal norm.

  1. Legal capacity

The Products are only available to persons who have the legal capacity to contract. People who do not have that capacity, including minors, will not be able to access the Products. The acts that minors carry out on this Site will be the responsibility of their parents, guardians, guardians or curators, and therefore will be considered carried out by them in the exercise of the legal representation they have.

  1. Modifications to the terms and conditions

The COMPANY may modify the Terms and Conditions at any time, making the modified terms public on the Site .

  1. Procedure to use this WEBSITE

In the contracts for the Products offered through the Site , the COMPANY will unequivocally inform the steps that must be followed to celebrate them. The mere fact of following the steps indicated for such purposes on this Site to make a purchase is equivalent to accepting that you have effectively complied with the conditions contained in this document. Likewise, when making a purchase, the User will have to provide the data requested by the WEBSITE for this purpose. These data will be treated in accordance with the COMPANY 's Privacy Policy.

  1. Payment methods that can be used on the WEBSITE

The Products offered on this WEBSITE , unless a different form of payment is indicated for particular cases, may be canceled using the following payment methods permitted on this WEBSITE :

4.1. Credit or Debit Cards The payment option with credit or debit cards is enabled for VISA, Master Card, DINERS or American Express cards. Likewise, payments by credit or debit card are subject to the approval of the card-issuing bank and the internal validations of the payment gateways in charge of processing the transaction. In cases where the payment is not approved or rejected, the associated purchase order will be automatically canceled.

4.2. Collection Companies It is a means of payment where the User makes the reservation of their purchase and a payment code is generated, with which they must approach any establishment or agencies affiliated with the collection company chosen by the client at the time of generating your order. Payment must be made within the period established at the time of purchase, otherwise the order will be canceled due to non-payment. Once the payment has been made, its validation is carried out within 24 business hours. The collection companies that are currently enabled as payment methods on the WEBSITE are: Izipay

4.3. Bank Deposit: The client can pay directly to an AGRITRADE SAC collection account in the bank by choosing this means of payment. For this means of payment, it is necessary to take into account the following: i) the maximum period to make payment for the order is 48 hours, ii) once payment has been made, it is the customer's responsibility to send the payment voucher and the number order to our contact email nura@agritradeperu.com to approve the order.

  1. Formation of consent in contracts concluded through this Site

Through the WEBSITE , offers of goods and Products will be made, which may be accepted through acceptance by Users, electronically or using the mechanisms that the WEBSITE itself offers for this. Any acceptance of an offer will be subject to the condition precedent that the COMPANY validates the transaction. Consequently, for any operation carried out on this WEBSITE , confirmation and/or validation or verification by the COMPANY will be a requirement for the formation of consent. To validate the transaction the COMPANY must verify:

  • Which validates and accepts the payment method offered by the User.
  • That the payment is credited by the User, according to the payment method used
  • Which validates the User's data
  • That the delivery address is within the national territory.

To inform the User about this validation, the COMPANY must send a confirmation to the same electronic address that the User has registered or informed, or by any means of communication that guarantees due and timely knowledge of the User, or by effectively sending the product. Consent will be deemed to have been formed from the moment this written confirmation is sent to the User and in the place where it was issued.

Legal Notice: The sale, dispatch and refunds of products are subject to availability and product stock.

  1. Product Dispatch

The products purchased through the WEBSITE will be subject to the shipping and delivery conditions chosen by the User and available on the WEBSITE . The information on the shipping location is the exclusive responsibility of the User. The deadlines chosen for dispatch and delivery are counted from when the COMPANY validates the transaction and the payment method used, and will be informed to the User at that time.

The COMPANY offers coverage of offices at the level of Lima and Provinces, however, these are subject to the accessibility of the destinations, this will be identified by the User at the time of making their purchase and choosing the DEPARTMENT, PROVINCE AND DISTRICT of destination .

If the User changes the address at any time during the process, they must immediately inform the COMPANY . In these atypical situations, delivery times will be modified depending on the new address.

  1. Exchange and Return Policy

The COMPANY is committed to ensuring that the User is completely satisfied throughout their purchasing experience. It is the responsibility of each User to review the exchange or return policies before purchasing any product. However, these policies do not affect the User's rights provided for in Law 29571 of the Consumer Defense Code.

WARRANTY

If the product purchased by the User does not meet the technical characteristics offered, is damaged or incomplete, the User may exchange it within 30 days following the purchase date, by notifying the email: nura@agritradeperu.com . To do this, the User must present the receipt, purchase invoice, or dictate their RUC, which must necessarily coincide with the one registered in the purchase. At the time of making the request, the returned Product will be reviewed by the COMPANY , where the deficiency will be evaluated to rule out that it is due to misuse.

If the failure is due to a deficiency in the Product, the User will be entitled to exchange it for another identical Product, or to request a refund of the amount paid as indicated on the purchase receipt or invoice.

For more information here .

  1. Refunds

After the refund is approved, processing time varies depending on the payment method used. For a purchase with a credit card, debit card or methods that allow money to be returned through an associated account, the reverse will be made to the card or the associated account. For bank deposit or cash payment methods, a bank deposit will be made.

  1. Intellectual property

All content included or made available to the User on the WEBSITE , including texts, graphics, logos, icons, images, audio files, digital downloads and any other information (the "Content"), is the property of the COMPANY, or it has a license from its owner for its use . In this sense, the User must refrain from extracting and/or reusing parts of the Content without the prior and express consent of the COMPANY .

The User acknowledges that they do not acquire any rights over the brands, logos, designs, drawings, photos, images and graphics and any other information contained in this WEBSITE . The use of the Content for commercial purposes or for its distribution, public communication, and modification is expressly prohibited.

  1. Responsibility

The COMPANY will do everything possible within its capabilities to ensure that the transmission and use of the WEBSITE is uninterrupted and error-free. However, given the nature of the Internet, such conditions cannot be guaranteed. For this reason, it is the responsibility of Users to take the necessary protection measures for their computer, so that possible threats and/or damage to the operating system caused by viruses or other elements typical of Internet use can be foreseen and avoided. Both access to this website and the use that may be made of the information contained therein is the exclusive responsibility of the person who does so. The COMPANY is not responsible for any possible security errors that may occur or for any possible damage that may be caused to the user's computer system (hardware and software), the files or documents stored therein, as a result of the presence of virus on the User's computer used to connect to the Products and content of the website, a malfunction of the browser or the use of non-updated versions of it

  1. Terms of Law

This agreement shall be governed and construed in accordance with the laws of Peru, without giving effect to any principles of conflicts of law. If any provision of these Terms and Conditions is declared illegal, or is void, or for any reason is inapplicable, it must be interpreted within the framework thereof and in any case will not affect the validity and applicability of the remaining provisions.

  1. Notifications

Any comment, concern or claim regarding the previous Terms and Conditions, the Privacy Policy, or the execution of any of these, must be notified in writing to the following email: nura@agritradeperu.com .

  1. Jurisdiction and applicable law

This agreement will be governed in all its points by the laws in force in the Republic of Peru. Any controversy arising from this agreement, its existence, validity, interpretation, scope or compliance, will be submitted to the competent courts of the city of Lima, Peru.

  1. Product Availability

The availability of the Products offered through the WEBSITE may vary depending on customer demand. Although the COMPANY updates the stock periodically, the product requested by the customer could be out of stock at that time. In such case, the COMPANY will contact the User via e-mail or telephone to inform them of the impossibility of fulfilling the order.